KMID : 0608520100160020109
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Korean Journal of Oriental Medicine 2010 Volume.16 No. 2 p.109 ~ p.118
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A Study on the User Needs Analysis to Improve OASIS
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Yea Sang-Jun
Kim Ha-Young Kim Chul Kim Jin-Hyun Kim Sang-Kyun Jnag Hyun-Chul Song Mi-Young
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Abstract
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Traditional Korean Medicine Information Portal OASIS has been upgraded continuously from the beginning of it"s service. It builds up more contents and adds more functions to provide rich information for TKM"s researcher. But it"s improvement strategy is not systematic and not supported from objective data. So we did online survey and analyzed the results to get insight for improving and activating the OASIS. Also we compared the survey with the previous one conducted in 2009.
From the analysis of survey, we can get the 4 results. First OASIS have aged users than young users. Second 39.0% users are using OASIS 2-3 times in a month. Third 18.8% users want OASIS to provide the conference paper in TKM. Finally 21.7% users want paper map analysis system.
We must do information strategy planning to get the insight for the improvement. And this survey analysis result will be most important material to our planning. Also we will use this survey analysis result to satisfy the users" needs.
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KEYWORD
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TKM, Traditional Korean Medicine, Information Portal, Survey, User Requirement
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